Fantasymed.com (hereinafter referred to as “ Fantasymed ”) licensed users of Ascenders Technologies Pvt. Ltd, recognizes the importance of our customer's privacy. We believe that privacy is more than an issue of compliance - it is one of trust. We strive to manage your personal information with a basic belief of respect for the individual. Please read the following information. This policy describes:
Our Pledge of Accountability
Information We Collect
We collect personal information about you to deliver the products and services you request and to help improve your shopping experience. We strive to limit the amount of personal information collected to support the intended purpose of the collection.
Information You Provide Us
We collect personal information from you in a variety of ways when you interact with Fantasymed, both in person and online. Some examples are as follows:
Personal information is information that identifies you or is reasonably associated to you. The personal information we collect may include contact information like your name, email and physical addresses, phone numbers, etc. When you ask us to ship an order, we may collect information you provide us such as the name, address, and phone number of recipients. For some transactions, we may be required to collect information to comply with legal requirements for example, a doctor’s prescription.
Information from Other Sources
We may receive personal information about you from other sources as well. Examples of these sources are entities that can help us correct or supplement our records, improve the quality or personalization of our service to you, and help prevent or detect fraud.
Automated Information Collection
We receive and store certain types of information when you interact with our websites, emails, and online advertising. Our purpose is to allow the websites to work correctly, to evaluate use of the website, and to support website analytics and marketing campaigns. Some examples are as follows:
How We Use Your Information
Fantasymed uses your information to offer and provide our products and services and to support our core business functions. These include order or service fulfillment, internal business processes, marketing, authentication, loss and fraud prevention, public safety and legal functions. Some examples are as follows:
To accomplish these purposes, we may combine personal and non-personal information we collect online with offline information, including information from third parties. We may transfer or disclose your information within our corporate family of companies for these purposes.
How We Secure Your Information
Securing your information is a priority while you are shopping online, we use reasonable security measures to help protect the confidentiality of personal information.
Your account information is protected by the password you use to access your online account. Please keep this password confidential. We also use a technology called Secure Sockets Layer (SSL). If your browser is capable of SSL (and most are), your account information will be protected in transit across the Internet. When you enter a secure portion of a website, which is any page containing any of your account information, an image of a closed lock or a solid key should appear in the bottom bar of your browser window. If you click on this image, a small pop-up window displaying website security information will appear. This display indicates that your personal information is transmitted in encrypted form to an Fantasymed web server, not to some unknown or unauthorized server.
Hard Copy and Electronic Storage Protections
Personal information that is maintained in our offices is subject to physical, legal, administrative, and technical controls as well. Hard copies of sensitive personal information are maintained in locked locations or cabinets with similar restrictions for electronic storage. When disposed of, the information is shredded, destroyed, erased, or otherwise sought to be made unreadable.
Privacy Protections for Specific Types of Information
When you use our Online Pharmacy you may provide us with your health information so that we may process your request for order. We understand the sensitive nature of such information and respect your privacy by keeping it confidential in accordance with law of the land and our policies.
Privacy of Children Online
We are committed to protecting children’s online privacy. Our website is a general audience website not geared towards children. In order to protect the privacy of children, Fantasymed websites do not knowingly collect personal information from children under the age of 18 without prior parental consent. Please contact us via the “Contact Us” section of this policy if you believe we may have collected information from your child and we will work to delete it.
Legal Requirements and Protection of Our Company and Others
We may disclose your information in other special circumstances. These include situations when the sharing is necessary to protect the safety, property, or other rights of Fantasymed, our customers, our associates, or any other person, or where otherwise required by law. Examples include protecting the health or safety of customers, or addressing crimes committed on Fantasymed property. Fantasymed may provide your personal information in response to a search warrant or other legally valid inquiry or order, or to an investigative body in the case of a breach of an agreement or contravention of law, or as otherwise required by applicable law.
We may transfer any information we have about you in connection with a merger or sale (including transfers made as part of insolvency or bankruptcy proceedings) involving all or part of Fantasymed or as part of a corporate reorganization or stock sale or other change in corporate control.
Data Collection, Use, or Disclosure
Fantasymed gathers, uses, or discloses your personal information consistent with this policy. The method of obtaining consent is appropriate for the type of personal information being collected, used, or disclosed. For example, we will obtain your express consent (verbal, written, or electronic agreement) to collect, use, or disclose personal health information in accordance with law. In other situations, we consider consent to be implied, such as to use your email for marketing purposes, unless you opt out of these communications, such as by unsubscribing.
We want to communicate with you in ways you want to hear from us. Examples are newsletters, special offers, and new product announcements. We use the following standards for marketing communications:
If you contact us by email or mail, please be sure to include your full name, the types of communications you would like to receive or not receive, and your related contact information. For instance, if you would like to opt out of mail, include your mailing address. Please allow sufficient time for your preferences to be processed. It may take up to 10 days to process your requests related to email and 4-6 weeks for other requests.
Please be aware that, even if you have opted out of receiving marketing communications from us, we may still contact you for transactional purposes. Some examples are contacts for customer service, product information, service or reminder notices, or recalls. We may also need to contact you with questions or information regarding your order, such as regarding order status, shipment, or refunds.
Online Operations and Advertising
You may exercise choices related to our online operations and advertising. For instance, you can choose to browse our websites without accepting cookies, please know that cookies allow us to recognize you from page to page, and they support your transactions with us. Without cookies enabled, you will still be able to browse our websites, but will not be able to complete a purchase or take advantage of certain website features.
You may also opt-out of certain online advertising called interest-based advertising. Based on your browsing behavior, the goal is to show you ads more tailored to your interests.
The advertisements may relate to Fantasymed or our advertising partners. We do not disclose personal data about you with advertising partners to place an ad for them. We only retain data related to the ads for legitimate business purposes.
Queries related to this statement should be directed to: Customersupport@fantasymed.com